The AI Agent Opportunity
Your GoHighLevel Infrastructure
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Platform Overview & Why GoHighLevel Is The Fulfillment Engine (9:25)
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Setting Up Client Sub-Accounts (13:43)
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SAAS Structure Vs. Done-For-You Structure (14:52)
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AI Agent Integrations Within GoHighLevel (12:10)
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Example of The Conversation AI Action In A Workflow (12:24)
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Connecting an AI Chatbot to a GHL Website (2:43)
Building Powerful Knowledge Bases
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What A Knowledge Base Is & Why It Matters (11:21)
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Where To Find Knowledge Bases in GoHighLevel (1:20)
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How To Build a Knowledge Base From Scratch (11:27)
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Building a Knowledge Base From Scratch Walkthrough (11:54)
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Completed Knowledge Base Walkthrough (6:01)
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Setting Up A Knowledge Base For A Local Business (11:06)
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Completed Local Business Knowledge Base (6:23)
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Setting Up An Appointment Setting Knowledge Base (10:00)
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Completed Appointment Setter Knowledge Base (7:56)
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Multiple Knowledge Bases (14:05)
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Converting Documents into FAQs (3:09)
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Using ChatGPT To Anticipate Questions (3:16)
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Using ChatGPT To Anticipate Objections (2:32)
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Anticipating Gaps in the FAQs (2:37)
Deploying Chatbots With Conversation AI
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Conversation AI Modes & Setup (25:00)
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Using ChatGPT To Generate AI Chatbot Personality, Intent and Additional Instruction Prompts (9:58)
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The Different Chatbot Modes (5:35)
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Training, Prompting and Workflow Integration (12:02)
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The Human Handover Action (5:43)
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The Workflow Trigger Action (7:36)
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The Appointment Booking Action (6:44)
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The Auto Follow Up Action (5:40)
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The Stop Bot Action (2:50)
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The Bot Transfer Action (4:41)
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The Update Contact Info Action (5:08)
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Testing, Refinement & Real-Time Monitoring (21:54)
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Testing a Chatbot (13:36)
Deploying AI Voice Agents
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Building a Voice Agent That Handles Calls Like a Human (12:43)
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Setting Up The Agent Details (6:52)
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Connecting The Knowledge Base To Your Voice Agent (9:21)
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Connecting The Knowledge Base To Your Voice Agent Walkthrough (3:57)
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Automation Actions Inside Voice Calls (9:46)
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Generating The Detailed Personality Prompt (3:48)
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Setting Up Advanced Actions In Your AI Voice Agent (14:55)
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Call Routing and Human Escalation For AI Voice Agents (10:52)
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Testing Your AI Voice Agent (10:08)
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Setting Up Phone & Availability (5:49)
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Post-Launch Monitoring (4:38)
Offer Structures For Clients
Demo Agents
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Demo Agents (10:13)
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Using ChatGPT To Generate a Fictitious Business (3:57)
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Generalizing The Business Information (4:24)
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Conducting Research On Your Niche (3:56)
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Generating a Checklist of Capabilities (2:00)
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Using ChatGPT To Generate Training Content (6:33)
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Generating The FAQs (6:12)
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Building One Or Multiple Knowledge Bases For Your Demo Agents (3:37)
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Setting Up The Knowledge Base (4:58)
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Completed Knowledge Base Walkthrough (1:26)
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Calendar and Phone Number Considerations (5:44)
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Building The AI Chatbot (15:20)
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Building The AI Voice Agent (12:57)
Client Acquisition
